Managed Services
Unlock unparalleled ServiceNow excellence with VETS Managed Services—an innovative suite tailored to meet the diverse needs of your organization. Choose from our three comprehensive tiers—Bronze, Silver, and Gold—each designed to deliver exceptional value and efficiency.
Key Features
- Rollover Benefit: Unused hours roll over every three months, ensuring you maximize the value of your investment.
- Exclusion: Hours do not include engagement/project manager hours, guaranteeing focused utilization for your specific needs.
- Restriction: Hours may not be used for module implementation or enhancements, ensuring clarity and alignment with your service requirements. Hours of availability are from 8 AM PST to 5 PM PST.
VETS Technical Capabilities
Our staffed team comprises senior certified architects experienced across the entire platform, technical consultants, developers, and operations coordinators. With a 5.0 ServiceNow Customer Satisfaction score, VETS is considered the standard of excellence for rapid response technical expertise on the NOW platform.
Our Bronze package provides 40 monthly hours with 9-5 support and a rapid 24-hour response time, ensuring your critical needs are met promptly. Elevate your capabilities with the Silver tier, offering 80 monthly hours, 9-5 support, and a swift 24-hour response. For those seeking the pinnacle of service, our Gold tier guarantees an 8-hour response time and an extensive 120 monthly hours, providing a robust solution for complex ServiceNow requirements.
Need to Know More?
For more information on Managed Services, please fill out the form below and one of our team members will be in touch ASAP!